Privacy policy
Effective date: 1 October 2026
Dr. Shweta Deshmukh’s Clinic (“we”, “us”, or “the clinic”) respects your privacy. This Privacy Policy explains how information may be handled when you visit dr.shwetadeshmukh.com (the “website”) or contact the clinic using links provided on the website.
This policy applies to the website only. Medical records and information you provide during consultations at the clinic or at affiliated hospitals are handled separately in accordance with applicable clinical, professional, and legal obligations.
Information we collect on the website
The website provides general information about the clinic, its services, and health-related educational articles. You do not need to create an account or provide personal information to browse the website.
The current version of the website does not include a contact form and does not ask you to submit medical history, medical records, or other health information through the website.
When you browse the website, our hosting and content delivery providers, including Cloudflare, may automatically process limited technical information needed to deliver and protect the website. This may include information such as your IP address, browser and device information, pages requested, and the approximate time of a request. This information is used to operate, maintain, secure, and improve the website and is not used by the clinic for unrelated marketing.
Images and other media may be delivered through Sanity, our content management platform, including through its content delivery network at cdn.sanity.io. Requests for such content may involve the processing of technical information by Sanity and your browser in accordance with their respective practices and privacy policies.
Contacting the clinic
The website provides links that allow you to contact the clinic by phone or WhatsApp and to find the clinic using Google Maps.
If you contact the clinic by phone or WhatsApp, any personal information you choose to share, such as your name or the reason for your enquiry, may be used to respond to your enquiry, discuss or arrange an appointment where appropriate, and provide clinic-related information.
Phone, WhatsApp, and Google Maps are operated by third-party service providers, including telecommunications providers, Meta/WhatsApp, and Google. Those services may process information in accordance with their own privacy policies and terms. We do not control how third-party services process information when you use their applications or websites.
Please do not use the website or its general contact links to send sensitive medical information unless specifically requested by the clinic.
Cookies and analytics
We use Cloudflare Web Analytics to understand general use of the website, such as which pages are viewed and how visitors use the site. We use this information to understand website usage and improve the website and its content.
Cloudflare Web Analytics is designed to provide website usage information in a privacy-focused manner. The clinic does not use analytics information for advertising or personalised marketing.
We do not embed third-party advertising trackers on the website.
If we add contact forms, appointment booking, or other tools that use cookies or analytics, we will update this Privacy Policy before enabling them where required.
External links
The website may contain links to third-party services and websites, including Google Maps, WhatsApp, and other external resources.
These services have their own privacy policies and terms of use. We are not responsible for the privacy practices of third-party services once you leave our website or interact with those services.
How we use information
Information you voluntarily provide when contacting the clinic may be used to:
- respond to your enquiry;
- arrange or discuss appointments where appropriate;
- provide clinic-related information; and
- meet applicable legal or professional requirements.
We do not sell personal information.
We do not use contact information collected through the website or its contact links for unrelated advertising or personalised marketing.
Data security and retention
We take reasonable steps to protect personal information handled by the clinic. However, no website, online service, telephone service, or messaging platform can guarantee complete security.
We retain information only for as long as reasonably necessary for the purposes described in this policy, or as required by applicable law or professional obligations.
Information processed by third-party services such as WhatsApp, Google, Cloudflare, Sanity, or telecommunications providers may be subject to their own retention policies.
Your questions and rights
If you have questions about this Privacy Policy or how we handle personal information in connection with the website, you can contact:
Dr. Shweta Deshmukh’s Clinic
Shop No 1, A-J Avenue, Cummins College Rd, Karve Nagar, Pune, Maharashtra, India
Phone / WhatsApp: +91 76203 21660
If you are entitled to rights under applicable law, including India's digital personal data protection framework, you may contact us using the details above. We will respond to requests within a reasonable time and in accordance with applicable law.
Changes to this policy
We may update this Privacy Policy when the website, the services used by the website, or our information-handling practices change.
The current version of this policy will be published on this page together with its effective date.